Home Loan Process
Step 1: Understand Your Objectives & Circumstances
Your home loan journey begins with a personal meeting with a Real Mortgage Broker. During this session, we take the time to:
Learn about your financial goals (buying your first home, upgrading, or investing).
Understand your current circumstances including income, lifestyle, and commitments.
Build a clear picture of your short- and long-term objectives so we can recommend the right path.
This first step is all about creating a trusted relationship and ensuring we understand what matters most to you.
Typically, this session takes 30–60 minutes, giving us plenty of time to answer your questions and set the foundation for the rest of the process.
Step 2: Calculate Your Borrowing Capacity
The next step is to evaluated your borrowing capacity. The broker will perform an assessment based on information provided by you from lending point of view. To perform this, we need to look at:
- Your income & expenses
- Banking behaviour
- Your exit strategy from the loan
- Saving patterns
- Any current property you have
Based on the lender determines that how much money they can lend to you. Every lender looks from a different perspective, but usually they consider:
- Applicants in the application
- Dependents
- Salary before tax
- Living expenses
- Financial commitments you have, like school. Child care, credit cards, personal loans etc.
- Other regular income from investment properties etc.
Step 3: Check Eligibility for Govt. Grants
At this stage, we also review whether you qualify for government grants or concessions that can significantly reduce your upfront costs. These benefits are designed to make homeownership more affordable, especially for first-time buyers and those in special circumstances.
By taking advantage of these opportunities, you could save tens of thousands of dollars—money that can be better used for your new home, renovations, or simply easing your financial commitments. Many borrowers are often unaware of the full range of support available, which is why it’s worth letting us check thoroughly on your behalf.
Some of the most common rebates and schemes include:
🏡 First Home Owner Grant – A one-time grant for eligible first-time buyers to help with purchase costs.
🏷️ Stamp Duty Waiver / Concessions – Reduces or removes the hefty stamp duty charges on property purchases.
💳 First Home Loan Deposit Scheme – Allows you to buy a home with a smaller deposit, with the government acting as a guarantor for part of your loan.
Our role is to make sure you don’t miss out on any of these valuable incentives. Even if you think you may not qualify, we’ll double-check for you—it’s definitely worth it!
Step 4: Choosing Your Home Loan Product
In this step, Real Mortgage Broker will provide you with the loan options which fits in as per your criteria and will give you a recommendation. These options are concluded based on your objective, your borrowing capacity , rates and feature most suited and the product which gives you flexibility and are effective.
If you don’t have a strong borrowing capacity, your Real Mortgage Broker will suggest a more stable product such as a fixed rate home loan.
If, however, you have the ability to service your loan strongly (in other words, you have strong borrowing power), your broker can suggest more flexible loan options like variable interest rates.
Another example could be if you’re already an owner-occupier (so, you own the property you’re living in), but now you’re looking to purchase an investment property.
Either way, your broker should always look at the minimum risk you should take to meet your objectives and goals.
Understanding your options is the most important step of the process. So this is your chance to make sure you get clarifications on all the questions you may have.
It’s also worth noting that you don’t have to make a decision immediately.
Take some time to go over all the options again before making your final decision.
Step 5: Submit Loan Application & Settlement
Once you’ve chosen the right home loan product, we’ll prepare and submit your application to the lender. The process usually takes a few days for initial conditional approval, which confirms you meet the bank’s lending criteria (subject to valuation and property details).
After you secure a property, the lender will conduct a valuation. If you’re borrowing more than 80% of the property’s value, Lenders Mortgage Insurance may be required.
When the lender has all documents in order, they’ll issue unconditional approval and advance the funds. Your solicitor or conveyancer will then arrange the settlement date.
✅ Once settlement occurs—you’re officially a homeowner!
Step 6: Continuous Loan Health Check
Our support doesn’t end once your loan settles. At Real Mortgage, we believe in building long-term relationships, not one-time transactions.
We’ll continue to monitor your loan and the market to ensure you’re always getting the best deal available. This includes:
🔄 Regular interest rate reviews – so you don’t miss opportunities to lower your repayments.
💰 Equity checks – helping you access cash from your home when needed for renovations, investments, or other goals.
📊 Loan health reviews – making sure your loan structure continues to suit your changing circumstances.
Think of us as your lifetime mortgage partner—ready to guide you whenever the market shifts or your financial needs evolve.
That’s REAL. That’s our commitment to customer service.
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